Data We Hold and Why We Hold It
When you create an account on 9ook, we collect the details you provide at registration — name, email address, phone number and your chosen payment method. If you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier linked to
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that transfer. We do not store your full mobile wallet PIN or password at any point. Device data — browser type, operating system, IP address — is logged automatically each time you connect, primarily to detect unusual access patterns and keep your account secure. We also
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collect session activity: which pages you visited and how long you stayed. This helps us fix broken paths and improve the account flow. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly
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to what those processors need to complete your transaction. If you are accessing 9ook from a region where local law restricts online account activity, eligibility is your responsibility to verify. We keep your data only for as long as your account is active or as required
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by applicable compliance obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.